Returns & Refunds

Should you encounter any problems with your ordered goods, then please get in touch with us first. From there we will advise you of the best course of action.

If you’re advised to return items, then please pack them securely and send the package to:

Machinewerks
c/o Dust Science Limited
20 Long Acre Close
Venture One Business Park
Sheffield
S20 3FR
UK

Returns will be processed upon receipt and if replacement goods are required, they will be dispatched immediately. Normally, goods will be exchanged for an exact replacement. In the case of discontinued, limited edition or out of stock items, a refund may be offered as an alternative.